Investigating Awareness and Usage of Electronic Information Resources by the Engineering Students of NMIMS (Deemed to be University), Mumbai

During Covid-19 restrictions, electronic information resources have become a prominent source in the library. Most of the university academic activities heavily depend on electronic resources because they are easy to share, refer and communicate to the audience. This study investigates the awareness and usage of electronic information resources subscribed to by the university library. The well-designed online questionnaire helps to collect data from Undergraduate, Postgraduate, and Integrated engineering programs. A total of 232 filled questionnaires were received for the study. The data analysis shows that 91.38 % of the respondents know that electronic resources are available in the library, and the internet speed (56.90 %) is a significant hindrance in using resources. The detailed analysis of this study was discussed, and suggestions were also given to improve the awareness and usage of electronic information resources.

Revisiting the Streaming Video Patron-Driven Acquisition Program

In 2020, shortly after campus closure mid-pandemic, the Pollak Library at California State University, Fullerton mediated their Kanopy streaming video patron-driven acquisition (PDA) program, which had been running for six years. There were pros and cons to the timing of this decision given that the demand for streaming video would rise with the move to remote instruction. After the return to campus and weighing the impact of PDA mediation on acquisitions workload and streaming video expenditures, the library decided to reimplement an unmediated Kanopy Smart PDA that would improve access and workflow but provide a sustainable and predictable budget. © 2022 The Author(s). Published with license by Taylor & Francis Group, LLC.

An interview with CUNY University Collaborative Systems Librarian and Alma specialist, Kristen Fredericksen

The author interviews City University of New York (CUNY) University Collaborative Systems Librarian Kristen Fredericksen about migrating an entire consortium to a new integrated library system during the COVID-19 pandemic with a focus on the development of training and documentation to support electronic resource practitioners in their work. © 2023 The Author(s). Published with license by Taylor & Francis Group, LLC.

The Impact of the COVID-19 Pandemic on the Use of Library-Licensed Electronic Resources: Using Data to Challenge Core Assumptions and Leveraging Disruption to Initiate Meaningful Strategic Change

Academic libraries are engaged in the process of assessing the impacts the COVID-19 health pandemic has had on the use of the electronic resources their institutions provide. Trends related to e-resource use prior to and during the pandemic at a small academic library and within its consortium are discussed. The results of this assessment dispel the assumptions behind a hypothesis that licensed online resources would see greater use in supporting instruction and research as institutions pivoted to online-only course delivery in the early months of the pandemic. Some potential underlying factors that may be leveraged to inform strategic collection development, information literacy, and service changes are explored. © 2022 The Author(s). Published with license by Taylor & Francis Group, LLC.

Learning to Think Like a Patron: Improving User Experience, E-Resources Management, and Departmental Outcomes Beyond COVID-19

Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected e-resources workflows and interdepartmental collaboration in two academic libraries, and how these experiences will have an effect in improving their organizational cultures and the patron experience moving forward.